Protecting our customers and providing a secure online banking is a top priority for Citibank.
Secured login
•
After
you sign on to Internet Banking, all confidential data
sent between Citibank and your personal computer is "scrambled"
and "reassembled" using 128-bit encryption,
which is the industry standard.
•
Only customers using their Citibank-issued card number and PIN/password will be able to access their accounts. A customer's PIN/password must be entered every time he/she logs into Citibank.
Automatic time out
•
When
there is no activity for several minutes, Citibank will
terminate the customer's secured Citibank Online session
to help protect against unauthorized access.
Automatic lock out
•
If
a PIN has been entered incorrectly a number of consecutive
times, Citibank will lock any further online access to
the accounts.
•
If you have been locked out of your accounts due to incorrect PIN/password entry, contact your local Citibank customer service officer.
Protection of Customer Information
•
Citibank
has in place stringent controls to protect the confidentiality
of customer information
Adherence to Regulatory Standards
•
Citibank
adheres to all information security and online banking
regulations as set by the local and U.S. authorities to
the extent required.
