 |
|
 |
|
|
|
|
|
|
|
|
| Online Identity
Fraud / Phishing |
Online Identity Fraud
also known as "Phishing" occurs when fraudsters
pose as trusted organizations and send out thousands
of fradulent emails to random email addresses.
These emails usually contain a link to a look-alike
website to mislead customers into entering sensitive
financial information such as their account number
and PIN. This will enable the fraudsters to capture
the customer's account information to access the
customer's bank accounts.
| • |
If you suspect you've been
sent a fraudulent email, contact your local
Citibank customer service officer immediately
or send us a secure mail after you sign on
to Internet Banking. Our security team will
investigate and work with the appropiate authorities
to disable the fraudulent site as soon as
possible. |
| • |
Do not input any sensitive information that
might help provide access to your accounts, even
if the website appears legitimate. |
| • |
Remember, Citibank will never send emails
to customers to verify confidential, personal or
account information. |
See
some examples of fraudulent emails
|
|
|
|
|
|
|
|
